Warehouse And Parts Associate

JOB DESCRIPTION

Job Title: Warehouse & Parts Associate
Location: Cincinnati, OH
Reports To: Warehouse Manager
FLSA Status: Hourly - Starting Pay $18
Summary
Responsible for the expedient and accurate handling of inventory into and out of the warehouse and yard facilities including counter sales, receiving, storage, staging for upcoming service and construction jobs, transferring and shipping of inventory operations.
Essential Duties and Responsibilities include, but are not limited to the following:
 
Prepare orders by processing transfers and sales orders. This includes:
 
 
Pulling materials
 
Packing boxes
 
Placing orders in designated delivery areas
 
 
 
 
Ensure all materials are received and staged for upcoming projects in accordance with the project tracker calendar
 
Perform physical inventory count activities, product movement and placement 
 
Perform duties required for receive, pick, pack, transfer and ship activities with respect to quality and productivity standards
 
Perform all functions relating to an internal or external customer’s needs including counter sales, warranty returns, and cash and credit sales
 
Maintain appearance of the retail/counter sales area
 
Maintain appearance of external inventory yard and surrounding areas (inclusive of seasonal mowing)
 
Participate in meeting customer-service standards and abide by Company policies and procedures
 
Develop warehouse operations system improvements by analyzing process work-flow, manning and space requirements, and equipment layout; implement changes
 
Work in a safe and healthy work manner, following industry standards and procedures; complying with legal regulations
 
Competencies: To perform this job successfully, an individual must have demonstrated experience in the following competencies and must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. 
Planning/Organizing
Prioritizes and plans work activities; manages multiple priorities in a fast-paced environment; plans for additional resources and works within assigned budget; meets deadlines; organizes or schedules other people and their tasks; ability to work independently.
Communication
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Writes clearly and informatively; varies writing style to meet needs; presents numerical data effectively.
Customer Service 
Manages difficult and/or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Teamwork
Balances team and individual responsibilities; gives and welcomes feedback; supports everyone's efforts to succeed.
Initiative
Looks for and takes advantage of opportunities that support Petro Towery initiatives. Looks for ways to improve and promote quality programs.
Adaptability
Adapts to changes in the work environment. Manages competing demands. Changes approach or method to best fit the situation. Able to deal with frequent change, delays, or unexpected events.
Organizational Support
Follows policies and procedures. Completes tasks correctly and on-time. Supports organization's goals and values. Demonstrates accuracy and thoroughness. Supports and follows managements' direction.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Minimum High School Diploma/GED or equivalent
 
Must be at least 18
 
Must be able to work under pressure, while maintaining a positive attitude and providing exemplary customer service
 
Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers
 
Excellent computer proficiency
 
Ability to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
 
General knowledge of modern warehouse and inventory control systems.
 
Experience with warehouse physical inventory count activities, shipping, receiving, and storage.
 
Must have a current, valid regular operator (Class D) driving license with an acceptable driving record
 
Ability to operate a forklift, certification preferred
 
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to:
Regularly:
 
Sit
 
Use hands to finger, handle, or feel
 
Talk or hear
 
Stand/walk
 
Frequently:
Lift and/or move items ranging in weight up to 70 pounds
Occasionally:
Reach with hands and arms
Work Environment:
 
Weather – Exposure to temperature extremes
 
Equipment – Forklift, computer
 
Vision
Must be able to adjust focus as needed
 
 
Noise
Quiet to moderate
 
 
Stress Level
Mild to moderate
 
 
Travel:
Occasional use of company vehicle to pick up / drop off parts and supplies
Normal Work Days / Hours:
 
Monday through Friday
 
8:00 am to 4:45 pm, with 45 minutes for lunch
 
Overtime 
 
Benefits
 
Health Care Plan (Medical, Dental & Vision)
 
Retirement Plan (401k, IRA)
 
Life Insurance (Basic, Voluntary & AD&D)
 
Paid Time Off (Vacation, Sick & Public Holidays)
 
Family Leave (Maternity, Paternity)
 
Short Term & Long Term Disability
 
Training & Development