Warehouse IT Technician

JOB DESCRIPTION

 
Role Overview
We are seeking a Warehouse IT Technician to provide on-site technical support for warehouse operations. This role ensures reliable operation of IT equipment and systems supporting daily logistics and fulfillment activities.
Contract duration - 3 month with possible extension
 
Work Environment
On-site warehouse support role
May require occasional off-hours support for operational incidents
 
 
Requirements:
 
Qualifications
2+ years of IT support experience (warehouse or logistics environment preferred)
Experience supporting scanners, printers, and end-user devices
Basic knowledge of networking and Windows environments
Strong troubleshooting and communication skills
Ability to work on-site in warehouse environments
Preferred Qualifications
Experience with Warehouse Management Systems
Experience supporting logistics or distribution operations
 
Responsibilities:
 
Key Responsibilities
Provide on-site IT support for warehouse staff and operations
Install and support PCs, handheld scanners, printers, and mobile devices
Troubleshoot hardware, software, and connectivity issues
Support Warehouse Management System (WMS) and Warehouse Control System and related devices
Maintain network and Wi-Fi connectivity across warehouse facilities
Coordinate equipment repair and replacement with vendors
Manage IT asset inventory and device setup for new users
Work with corporate IT teams on escalations and improvements
 
Skills:
WMS