Technical Support

JOB DESCRIPTION

General Summary of Function/Purpose of Position
 
This position serves as an analyst performing a wide range of professional assignments in an Information Technology environment. Serving as a technical expert, provides problem diagnosis, implementation, administration, support and maintenance of computer hardware, software and network products. Analyst provides on-site or remote access diagnosis and resolution of computer hardware and software problems using a highly integrated and specialized set of diagnostic tools with elevated privileges. The position also serves to lead, coordinate and oversee teams that work on processes, procedures and technical specifications; plans, designs and oversees analytical and technical assignments and the implementation of computer hardware, software and network components.  
 
- Interviews: Interviews will be held onsite at 3062 W Grand Blvd, Detroit, MI, 48202. Candidates must be available for an in-person interview.
 
- Duration: 1 year with extension likely
 
- Position location:  This is a fully in-person position. Candidates for this role will be required to be ONSITE 5x a week at Detroit, MI.
 
- Local candidates only. Please do not submit candidates who will need to relocate.
 
Clear and concise communication skills required.