Solution Architect — Oracle Cloud Operate

JOB DESCRIPTION

​USDC-based Solution Architect responsible for end-to-end Oracle Cloud Operate solution architecture, ensuring production stability, secure integrations, and disciplined incident/problem/change governance across functional and technical teams, consistent with Operate delivery expectations (L2/L3 support, RCA, runbooks, quarterly update readiness).​

Requirements:
​• 8+ years Oracle experience (Oracle Cloud strongly preferred) with solution architecture ownership in a production/Operate (AMS) environment.
 • Strong expertise in FBDI, REST/SOAP APIs, OIC/Middleware, OTBI, BIP, Groovy, OCI & VBCS.
 • Proven delivery in ITIL-oriented support models (incident/problem/change) with strong documentation and stakeholder management.
Preferred / Nice-to-Have
 • Prior Oracle Cloud AMS/Operate experience; ServiceNow/Jira; OTBI/BI Publisher/Smart View exposure.
What Success Looks Like (first 90 days)
 • Reduced repeat P1/P2 incidents via RCA-driven fixes, improved monitoring, and standardized runbooks, predictable quarterly update cycle with clean validation.​

Responsibilities:
​• Own current/target-state architecture across Oracle Cloud (ERP/SCM as applicable), integrations, and data flows; set design standards and non-functional requirements.
 • Act as escalation point for complex cross-module/integration production issues; lead root-cause analysis and recurrence prevention.
 • Govern integration patterns and operational readiness (FBDI/APIs/OIC or middleware): monitoring, error handling, reprocessing, resiliency.
 • Lead production change/release planning (defects/minor enhancements), environment readiness, and cutover/validation steps.
 • Drive Oracle quarterly update impact assessment and coordinate regression testing/production validation.
 • Maintain/approve runbooks, SOPs, and knowledge articles; provide operational reporting (SLA, incident trends, recurring issues) and mentor the support team.​

Skills:
Oracle Cloud, Oracle Cloud Infrastructure (OCI), ERP, REST API, SOAP WEBSERVICES