Senior ServiceNow Architect/Developer

JOB DESCRIPTION

**Must have Certs - SAM/Ham, CMDB, ITOM**

**Key Required Skills:**
Advanced technical principles, theories, and concepts; ServiceNow products and inter product integration; scripting on ServiceNow

**Position Description:**
​JavaScript or similar scripting languages, and the web as a development platform.

- Modern UI frameworks like Angular or React.
- Full stack development or developing automated solutions.
- DevOps implementations
- Integrations and REST API automation
- Agile development practices (e.g. SAFE, Scrum)
- Automated testing using tools such as ServiceNow ATF
- Business analysis and design
- Server/infrastructure administration
- Security, Governance, Risk & Compliance -- with good aptitude on development and configuration skills
- Attend all customer technical discussions/design/development meetings and provide technical inputs to urther enhance the code quality/process.
- Provide guidance/support to other junior/mid-level developers.
- Impact functional strategy by developing new solutions, processes, standards, or operational plans that position customer competitively in the marketplace with best practices.
- All other duties as assigned or directed.

**Skills Requirements:**

**FOUNDATION FOR SUCCESS** **(_Basic Qualifications_)**

- Experience with multiple ServiceNow product implementations and development
- Experience in scripting on the ServiceNow platform
- Experience on ServiceNow platform support and administration
- Proficiency with various features and functionalities of the ServiceNow platform
- Thought leader for design and implementation of new solutions involving ServiceNow products like BIA, SAM, CM.
- Experience working in Agile Practices (e.g. SAFE, Scrum)

**FACTORS TO HELP YOU SHINE** **(_Required Skills_)**
_These skills will help you succeed in this position:_

- Follow best practices to configure, enhance, and maintain ServiceNow platform implementations across multiple ServiceNow modules, including IT Service Management (ITSM), IT Operations Management (ITOM), and IT Asset Management.
- Develop solutions across the ServiceNow platform to utilize automation and integration capabilities of ServiceNow, focused on leveraging business services with out of the box capabilities.
- Drive technical solutions to integrate a wide suite of IT system and COTS tools and products with the ServiceNow platform.
- Develop and execute ServiceNow roadmaps as defined and approved by the client(s).
- Lead team members in configuring and maintaining the platform with performance optimization.
- Create and present implementation plans that are reviewed and approved by program leadership and the client.
- Provide weekly and monthly reports that keep program leadership and the client apprised of technical progress, potential risks with documented mitigations, and issue resolution plans and status.
- Represent Leidos as the technical face of the company with partner teams and the client.
- Work with cross-functional team in an agile and fast-paced development environment to define user stories and tasks.
- Use your ServiceNow subject matter expertise to influence the program and client on the evolution of the platform.

**HOW TO STAND OUT FROM THE CROWD** _**(Desired Skills)**
_Showcase your knowledge of modern development through the following experience or skills:__

- Experience working in a highly agile (SAFe, Scrum, Kanban) environment
- Understanding of SOAP, REST, JSON technologies
- Experience working in a PaaS/SaaS environment
- SME across ServiceNow products from design, implementation, testing and operations.
- Demonstrated ability to influence and consult including providing options with pros, cons and risks around key technical decisions during design and implementation
- Strong organizational skills and understanding of the Project Management lifecycle
- Prior Federal government experience.
- Self-starter, highly motivated individual who adapts and isn't afraid to volunteer in a dynamic work environment
- Strong attention to detail with an ability to operate effectively across multiple priorities
**Education:**

- ​Bachelor's degree with 7+ years of experience
- Must be able to obtain a Publice Trust