Service Engineer

JOB DESCRIPTION

Overview:   
 
 
 
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below client is with one of our client which is a leading global medical technology company. It offers a wide range of diagnostic imaging and laboratory diagnostics, as well as advanced therapies and digital health services. Its solutions span from prevention and early detection to diagnosis, treatment, and follow-up care, empowering healthcare providers worldwide.  
 
 
 
Job Title: Service Engineer 2  
 
Location: Lubbock TX  
 
Duration: 12 Months   
 
Job Type: Contract   
 
Work Type: Remote  
 
  
 
   
 
Job Description:    
 
 
 
Completes broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customers equipment and systems among others (after PM100). 
 
 
 
Determines priorities of tasks and actions and schedules measures accordingly. 
 
 
 
Supports customer remotely and onsite and provides 2nd and 3rd level user support in case of arising issues.  
 
 
 
Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories. 
 
 
 
Contributes to or executes activities for estimation, planning, and review of technical tasks in support of overall project acquisition, negotiation, planning and management (partly before PM100). 
 
 
 
Adheres to relevant processes and regulations. 
 
 
 
May manage sub-contractors and monitors delivery. 
 
 
 
May be involved in technical design and developments for service offerings. 
 
 
 
Impacts: 
 
 
 
Needs to consider processes and results, generated in other workflows and disciplines, implies conditions and environments, and values significance to contribute effectively to team results. 
 
 
 
Needs experienced level of analytical and distinctive conceptual skills to solve issues given, which may differ in size and nature. 
 
 
 
Key Responsibilities: 
 
 
 
"Experienced Professional" 
 
 
 
These positions are expected to contribute to and deliver business processes or detailed technology solutions, in a self-managed and target-oriented manner, and thus contributes to team results. 
 
 
 
Positions focusing on analysing, developing, testing or implementing processes, technologies and systems in their specific field of expertise, from first principles. 
 
 
 
Targets are short to medium term (best to be characterized as milestones), and achievements are monitored. 
 
 
 
They may provide functional advice to and integrate services of operational staff or semi-professional colleagues. 
 
 
 
Typically, these functions review to 3 to 5 years of relevant experience in their field of work and qualification. 
 
 
 
Experience: 3-5 years. 
 
 
 
Knowledge: 
 
 
 
Thorough professional know-how in one Sub Job Family, based on practical experience and theoretical foundation. 
 
 
 
Focus on applying and expanding acquired knowledge base.  
 
 
 
Application of knowledge in broader professional context  
 
 
 
Nice-to-Have Skills: 
 
 
 
Experience with the client's Dimension EXL, hospital lab environment, and handling electrical mechanical instruments and blood samples.  
 
 
 
TekWissen   Group is an equal opportunity employer supporting workforce diversity.