Sales Support Specialist I Cable Advertising

JOB DESCRIPTION

Overview   
 
 
 
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is the largest private broadband company in America, providing advanced digital video, Internet, telephone and home security and automation services over its own nationwide IP network. The client is committed to creating meaningful moments of human connection through technology. The largest private broadband company in America, we proudly serve six and a half million homes and businesses across 18 states. They are dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that make each one unique. 
 
 
 
Job Title: Sales Support Specialist I - Cable Advertising  
 
Work Location: Phoenix, AZ, 85034
 
Duration: 8+  Months   
 
Work Type: Contract  
 
Job Type: Hybrid  
 
   
 
 
Job Overview:
 
 
We are seeking a highly motivated and detail-oriented Sales Support Specialist to join our dynamic cable and digital advertising team.
 
As a Sales Support Specialist, you will play a crucial role in ensuring the success of our sales efforts by providing comprehensive administrative and operational support to our sales team. 
 
The ideal candidate will be organized, proactive, and possess excellent communication skills to facilitate seamless collaboration between the sales team and other internal departments.
 
 
Responsibilities:
 
Client Interaction:
 
 
Act as a key point of contact for clients, assisting with inquiries and providing timely and accurate information.
 
Collaborate with the sales team to gather client requirements, advertising assets and ensure effective communication between clients and internal stakeholders.
 
 
Order Processing:
 
 
Facilitate the accurate and timely processing of advertising orders and creative.
 
Coordinate with various departments to ensure the fulfillment of client requirements and delivery of advertising materials.
 
 
Campaign Management:
 
 
Assist in the management and execution of advertising campaigns, including monitoring campaign performance, and resolving issues promptly.
 
Collaborate with the sales and creative teams to ensure that campaigns align with client objectives, ensuring accurate placement of ads and a high level of clearance of the advertising schedule.
 
 
Documentation and Reporting:
 
 
Maintain organized and up-to-date records of client communications, contracts, and other relevant documentation.
 
Generate regular reports on campaign performance metrics and provide regular feedback to increase ad placement, increasing departmental efficiency and reducing re-work.  
 
 
Market Research:
 
 
Stay informed about industry trends and competitive landscape to provide valuable insights to the sales team.
 
Assist in the preparation of sales presentations and proposals.
 
 
Cross-Functional Collaboration:
 
 
Work closely with other internal departments such as marketing, finance, and operations to streamline processes and enhance overall efficiency.
 
Collaborate with the sales team to identify opportunities for upselling and cross-selling.
 
 
Qualifications:
 
Minimum Qualifications:
 
 
HS diploma or GED
 
Proven experience in sales support or a similar role, preferably within the cable advertising industry.
 
Strong organizational skills and attention to detail.
 
Excellent written and verbal communication skills.
 
Proficiency in Microsoft Office suite and CRM software.
 
Ability to multitask, prioritize, and work in a fast-paced environment.
 
Ability to reason, troubleshoot and problem solve
 
Knowledge of cable advertising trends and industry dynamics is a plus.
 
 
Preferred:
 
 
Bachelor's degree in Business, Marketing, or a related field.
 
2 or more years of experience preferred in related field
 
2 or more years experience as a media buyer or planner, performing advertising agency work, working in a client side marketing or public relations role, or some combination of these
 
 
 
TekWissen   Group is an equal opportunity employer supporting workforce diversity.