Product Owner Conversational Ai

JOB DESCRIPTION

Overview:   
 
  
 
TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology, consulting, and business process outsourcing services, dedicated helping the world's leading companies build stronger businesses. 
 
 
Title: Product Owner - Conversational AI  
 
Work Location: Las Vegas NV 89158  
 
Job Type: Contract  
 
Work Type: Online  
 
Duration: 6+ Months  
 
  
 
 
 
Job Description:  
 
  
 
Job Summary:  
 
 
 
Assist in applying Generative AI solutions to build pilots and products with high expectations on employee & guest satisfaction. 
 
 
 
Assist in building product journey from ideation, implementation, monitoring and reporting. 
 
 
 
Partner with the Product Owner to write user stories, guide product definitions, and conduct user testing alongside engineering, project and business teams.  
 
 
 
Use data, conversational analysis, industry knowledge, and technical understanding to analyse the performance of existing solutions and to develop future capabilities.  
 
 
 
Prioritize features and backlog/solutions based on product roadmap and strategy.  
 
 
 
Identify project dependencies to resolve sequence of development.  
 
 
 
Support development and execution of strategic roadmaps for product development in alignment with strategic vision in the AI & customer insights space. 
 
 
 
Assist Product owner in facilitating the resolution of complex risks, issues, and changes tied to initiatives and process with broad impact to their product or related group of products; managing and coordinating updates on risks, issues, and changes to ensure alignment with adjacent groups.  
 
 
 
Qualifications:  
 
 
 
Experience in experimenting with Generative AI and Large Language Models, including prompt engineering and other methodologies.  
 
 
 
Knowledge of Agile and Scrum development methodologies and IT project management.  
 
 
 
Prior experience assisting product strategies, including feature prioritization, product road mapping, and requirements management.  
 
 
 
Highly organized, taking individual initiative and accountability for getting results.  
 
 
 
Solid technical understanding and skilled at articulation of complex product functionality to non-technical partners.  
 
 
 
Excellent communication skills with the ability to engage, influence, and inspire partners to drive collaboration and alignment.  
 
 
 
Recognize issues quickly and help to find a resolution through creative and effective problem solving.  
 
 
 
Proven relationship-builder with strong collaborative skills, partnering with business stakeholders.  
 
 
 
Engage in structured thinking in order derive substantial, data-driven insights.  
 
 
 
Excellent oral and written communication and presentation skills, including the ability to articulate complex issues in a simple, non-technical manner, to fluently bridge business and technical discussions, and to tailor communication to various audiences.  
 
 
 
Top Qualifications:  
 
 
 
Product Owner  
 
 
 
Conversation AI Chatbot Product development  
 
 
 
Hospitality Industry Domain experience  
 
 
 
  TekWissen   Group is an equal opportunity employer supporting workforce diversity.