Patient Coordinator

JOB DESCRIPTION

Job Title: Patient Care Coordinator  
 
Location: Bethesda, MD 20892
 
Summary
 
We are seeking a dedicated Patient Care Coordinator to join our Clinical Trials Unit team. This role will support clinical research studies and focus on patient care coordination, scheduling, and communication for a specialized clinic. If you have a strong background in healthcare coordination, scheduling, and patient interaction, and are looking to make a difference in patient care, this role may be for you.
 
Responsibilities:
 
 
Patient Coordination: Handle recruitment, screening, travel, and scheduling of study participants. Serve as the primary contact for patients, addressing questions and concerns.
 
Scheduling and Communication: Coordinate with medical and research teams to schedule patient appointments, imaging studies, and procedures. Ensure timely communications with patients, families, and caregivers.
 
Data and Record Management: Collect, verify, and maintain patient data and records. Ensure accurate and complete data entry into clinical databases and electronic medical records.
 
Liaison and Support: Act as a liaison between participants, their families, and clinical staff. Manage patient inquiries, prioritize issues, and troubleshoot scheduling conflicts to optimize clinic operations.
 
Protocol Compliance: Understand study protocols and ensure patient scheduling adheres to protocol requirements. Communicate updates to patients as needed.
 
 
Qualifications:
 
 
Minimum Education: Associate's degree (required); certification in health services administration or related fields is a plus.
 
Experience and Skills: 
 
Proficient in patient scheduling and travel coordination
 
Strong oral and written communication skills
 
Experience in recruitment and patient care coordination
 
Proficiency in MS Office Suite and electronic medical records
 
 
 
Field of Study: Health or Medical Administrative Services, General Medical and Health Services
 
 
Additional Responsibilities:
 
 
Maintain patient and volunteer referral records
 
Manage patient reimbursement and scheduling conflicts
 
Assist with quality control and audit preparation for clinical records
 
Provide mentoring and training to new team members on clinical operations
 
 
This position offers an opportunity to work directly with patients, caregivers, and a team of professionals in a dynamic healthcare environment. If you're organized, compassionate, and detail-oriented, we encourage you to apply.