Oracle Procurement Cloud Support

JOB DESCRIPTION

​Seeking an Oracle Procurement Cloud (Direct Procurement) support professional to provide post-production (Operate) L2/L3 functional support—stabilizing requisition-to-PO and direct-material buying flows, resolving production issues, and improving runbooks/monitoring in line with the Operate JD pattern in the attached file.​

Requirements:
​• 5+ years Oracle Procurement Cloud experience with hands-on production support.
 • Strong understanding of STP and requisition-to-purchase lifecycle; solid stakeholder communication/documentation.
 • Experience troubleshooting integrations and transaction flows across procurement and payables.
Preferred / Nice-to-Have
 • Direct materials procurement experience (manufacturing/supply chain context), supplier onboarding/master-data synchronization.
 • ITIL + ServiceNow/Jira; OTBI/BI Publisher validation exposure.
What Success Looks Like (first 90 days)
 • Reduced procurement disruptions via faster triage/RCA and improved integration monitoring; documented runbooks for core direct procurement scenarios.​

Responsibilities:
​• Provide L2/L3 production support for Oracle Procurement Cloud (incident triage, defect resolution, RCA, recurrence prevention).
 • Support direct procurement operations: requisitions, POs, agreements/blankets, sourcing-to-purchasing handoffs, and receiving transactions.
 • Troubleshoot end-to-end STP issues across Procurement, Receiving, Payables, and Supplier/Portal interactions.
 • Support approvals, controls, and role-based security impacting buying and PO processing.
 • Monitor/support integrations and data loads (FBDI/APIs/OIC or middleware): job monitoring, error resolution, reprocessing.
 • Maintain runbooks/SOPs/knowledge articles; support controlled production changes and Oracle quarterly update testing/validation.​

Skills:
Oracle Cloud , Oracle Procurement Cloud