Senior Network Engineer

JOB DESCRIPTION

We are seeking a Network Engineer. This technical position will participate in the analysis, planning, design, and development of enterprise network technologies delivering data, voice, and video to the University. This position will specifically engineer, implement, and administer networking technologies for the Oakland and regional campuses and engage in the service delivery functions of the Network Engineering team. Candidate must be highly proficient in all aspects of enterprise level voice and data networking with a focus on Cisco, Juniper, and other vendor LAN, WAN, WLAN wireless technologies and F5 load balancer. Position is responsible for the execution of network changes and upgrades aligned with the network architecture and departmental goals and objectives. This position will also perform hands-on testing and integration of new production network technologies and upgrades to include design packages, unit and system level test plans, system documentation and change management disciplines. Provide Tier 3 technical support for troubleshooting and problem resolution for all network systems and infrastructure. Position is on call 24  7 to fix network problems and provide extensive problem solving and leadership to the Network Operations Center and associated departmental teams. This position will also engage with customers and other departments within the University and provide subject matter expertise in the areas of Information Technology and networking. Ability to work remote required for this position.
 
  
 
Requirements:
 
Minimum 5 -7 years of enterprise IT experience with demonstrated subject matter expertise in enterprise data routing and switching, voice, video, and wireless (WLAN)
 
 
Expert level knowledge of data and telecommunication technologies including but not limited to (Ethernet, switching technologies, WAN, LAN, Firewalls, SANs, MPLS, OSPF, TCP/IP, Fiber Optics, Wireless, SIP, BGP, VoIP Protocols and ISIS)
 
The ability to isolate and resolve network performance and communication issues to ensure maximum up time and reliability
 
Strong understanding of IP Segmentation, VLANs, trunking, Quality of Service (Voice, Wireless, and Data) static/dynamic routing and high availability configurations HSRP.
 
Implement, establish, and optimize wireless networks, ISE including policy enforcement, profiling services.
 
Operational experience with the enterprise/carrier-class routers and switches (experience with Cisco, Juniper, Alcatel-Lucent, Avaya, Foundry, and F5 Load Balancers required)
 
Operational experience with security engineering, intrusion detection, intrusion prevention, firewall (Cisco ASA's, and Palo Alto preferred)
 
Extensive experience working in structured management processes for highly available enterprise networks.
 
Leverage modern network operations toolsets through software development principles and network automation (Cisco Catalyst/DNA, GitHub, Ansible, CRON job, Scripting, Python, etc.)
 
Understanding of cloud networking (AWS, Azure, GCP) a plus
 
Excellent written and oral communication skills
 
Maintaining, creating, and updating network diagrams and documentation.
 
Strong interpersonal and relationship-building skills, conducive to team development
 
 
  
 
Job Duties
 
Percentage Of Time 40
 
Responsibility/Duty
 
Develop and design network architectures aligned with IT strategies for most effective operations and service delivery of the University network. Identify and develop new technologies for potential integration into the University network. Develop network lifecycle strategies to meet departmental goals and objectives for improving service and driving down costs. Represent the team and University with external organizations (vendors, customers, partners, service providers) in development of IT solutions. Provide leadership in all areas of network engineering and operations on a daily basis. Develop requirements, determine vendor hardware, design, and deliver installation packages and build documents for various network solutions. Meet with customers and other stakeholders to ensure design of network solution meets expectations. Perform lifecycle planning for capacity, performance, and resolution of chronic problems and develop implementation plans.
 
  
 
Performance Standard
 
Meet and exceed departmental expectations for quality, effectiveness, and timeliness. The security of University resources and data are paramount to the success of the organization. University systems and data must be protected as much as possible.
 
  
 
Percentage Of Time 30
 
Responsibility/Duty
 
Install and maintain network infrastructure solutions including hardware and software for network-based projects and activities. Integrate technical infrastructure in support of designs and architectures and work with various teams in the implementation stages of project delivery. Ensure standards and architectures are achieved in the designs.
 
  
 
Performance Standard
 
Meet and exceed departmental expectations for quality, effectiveness, and timeliness. Monitoring the network traffic bandwidth and traffic usage patterns is critical to forecast and plan for network growth and to resolve problems.
 
  
 
Percentage Of Time 30
 
Responsibility/Duty
 
Execute change management actions related to administration of the University network. Perform Tier III troubleshooting and problem resolution in conjunction with the Operation Center team. Perform downtime duties during maintenance schedules for network changes and upgrades. Engage in all critical issues to ensure quick resolution and resumption of service.
 
  
 
  
 
Performance Standard
 
Meet and exceed departmental expectations for quality, effectiveness, and timeliness. Fastest possible recovery from network failures. Appropriate and timely answers to network questions. To the satisfaction of Network Engineering supervisor/manager.
 
  
 
  
 
Job Factors
 
Minimum Education Level Required:  Baccalaureate or equivalent experience
 
Minimum Related Experience Level Required:  5-6 years of experience
 
  
 
Additional Education and/or Experience Essential to the Position
 
 
Bachelor's Degree or equivalent in experience.
 
 
 
Minimum 5 -7 years of enterprise IT experience with demonstrated subject matter
 
Expertise in enterprise data routing and switching, voice, video, and wireless (WLAN)
 
See additional position requirements in 'Position Summary' above
 
 
  
 
Required Licenses/Certifications 
 
CCNA, CCDP, CCSA Certification helpful but not required.
 
  
 
Additional Job Description Information
 
The amount of supervision received by the employee
 
Position will report to a group leader/ manager. Minimal supervision. Position needs  to be able to operate independently to a great extent. Position will be part of a network engineering team.
 
  
 
The analytical skill required
 
Highly analytical. Position must be able to perform complex analysis and technical consulting.
 
  
 
The level and budget volume of financial responsibility/accountability
 
Responsible for developing budgetary estimates that may exceed 1MM$
 
  
 
The impact of actions carried by this position.
 
Significant impact of decisions on a day-to-day basis. Mistakes may cause University-wide network service outages.
 
  
 
The level and nature of the internal contacts
 
Extensive internal and external contacts. Will meet with university faculty and staff to help plan network or security installations on a departmental or regional campus scale.
 
  
 
The level and nature of the external contacts
 
Consultative and customer service driven. Interface with highest level of staff, faculty, and administration in the University.
 
  
 
The level of decision making required
 
May recommend products or solutions. May determine root cause. Determine course of action to correct any issues with the network     outages, etc.
 
  
 
  
 
Essential Functions
 
Computer and network programming work. Desk and field work is required.
 
Must be able to climb ladders, read test equipment, use telephone, and travel by foot to different campus buildings.
 
  
 
Description and Frequency of Physical Effort
 
Will be required to move and place equipment that is greater than 75lbs. Use of power tools and some heavy lifting is required from time to time.