Office Manager/Controller

JOB DESCRIPTION

Office Manager / Controller
Chilton Trailers — Chilton, Wisconsin
Position Summary
Chilton Trailers is seeking a highly organized, dependable, and growth-minded Office Manager / Controller to help support and move our business forward.
This position will work closely with ownership, leadership, customers, vendors, and team members to help manage the financial, administrative, and operational functions of the company. The role is critical to helping Chilton Trailers continue scaling while maintaining strong organization, communication, accountability, and customer service.
The right individual will not simply “do office work.” This person will become an important part of helping Tim and Kristy (owners) continue building a healthy, growing, and well-organized business.
We are looking for someone who takes ownership, communicates well, solves problems, and wants to grow alongside the company.
Schedule & Compensation
Monday through Friday
Typical office hours:
6:00 AM to 2:30 PM preferred or 7:00 AM to 3:30 PM
Some flexibility possible for the right candidate
Key Responsibilities
Financial & Accounting Support
Assist with accounts payable and accounts receivable
Monitor cash flow and financial organization
Support budgeting and financial reporting activities
Assist ownership with financial decision-making and tracking
Coordinate with outside CPA and accounting professionals
Help improve financial systems and reporting accuracy
Office Management
Help manage day-to-day office operations
Support internal communication between departments
Assist with scheduling, purchasing, and administrative coordination
Maintain organized records and documentation
Help create and improve company processes and systems
Customer & Vendor Communication
Professionally communicate with customers, vendors, and business partners
Assist with quotations, purchase orders, invoicing, and customer follow-up
Support dealership and supplier relationships
Help maintain strong customer service standards
Leadership & Operational Support
Work directly with Tim and Kristy to help move the company forward
Help identify operational inefficiencies and opportunities for improvement
Support hiring, onboarding, and team communication efforts
Assist with company growth initiatives and special projects
Help create structure while maintaining a positive culture
Organization & Process Improvement
Improve workflows and office efficiency
Maintain accurate and organized digital and physical records
Help implement systems that support long-term business growth
Assist with reporting, metrics, and operational tracking
Qualifications
Previous office management, accounting, controller, or administrative leadership experience preferred
Strong organizational and communication skills
Experience with accounting software, spreadsheets, and business systems
Ability to multitask and prioritize responsibilities
Strong attention to detail and follow-through
Manufacturing experience is beneficial but not required
Positive attitude and willingness to grow with the company
Preferred Characteristics
Strong financial and business mindset
Ability to lead through organization and communication
Comfortable working in a fast-moving manufacturing environment
Self-motivated and proactive
Professional and relationship-oriented
Ability to balance structure with flexibility
Why Join Chilton Trailers?
Chilton Trailers is a growing manufacturing company with strong momentum, loyal customers, and exciting opportunities ahead. We are building a company focused on quality, accountability, growth, and long-term relationships.
This role offers the opportunity to become a key part of leadership and help shape the future direction of the company.
At Chilton Trailers, attitude, effort, character, and dependability matter just as much as experience.
If you are hungry, humble, smart, trustworthy, and want to help build something meaningful, we would like to speak with you.
Our Core Values
Hungry
We are looking for team members who:
Show initiative without being asked
Want to improve systems and processes
Stay productive and organized
Take ownership of responsibilities
Understand the importance of customer service and business growth
Humble
We value people who:
Respect teammates, customers, and vendors
Accept feedback and coaching
Put the team ahead of personal ego
Are willing to jump in and help wherever needed
Appreciate opportunities and responsibility
Smart
We look for individuals who:
Communicate professionally and respectfully
Think ahead and solve problems
Pay attention to details
Understand how decisions impact the business financially and operationally
Use good judgment and common sense daily
Trustworthy
At Chilton Trailers, trust matters. Team members must:
Handle confidential information professionally
Follow through on responsibilities
Be dependable and accountable
Communicate honestly and clearly
Represent Chilton Trailers in a positive and professional manner