Remote Inbound Customer Service

JOB DESCRIPTION

Company Description HappyFlex, LLC is a virtual call center that employs 100% remote agents in all 50 states to handle customer service, reservations, inbound sales, medical transportation scheduling, and product orders. Agents enjoy flexible schedules, bi-monthly direct deposit, and paid training. Role Description This is a full-time on-site Remote Inbound Customer Service role located in Columbus, OH. The role involves providing exceptional customer support, ensuring customer satisfaction, demonstrating phone etiquette, and delivering a positive customer service experience on a daily basis. Qualifications Customer Support and Customer Service skillsCustomer Satisfaction and Customer Experience skillsStrong Phone EtiquetteExcellent verbal and written communication skillsProblem-solving and empathy skillsExperience in a customer-facing role is a plusHigh school diploma or equivalent