Global Sales Member Experience Manager Corporate

JOB DESCRIPTION

Our client, a top-tier international corporate travel alliance, is searching for a skilled Global Sales & Member Experience Manager. This role focuses on enhancing profitability and fostering member engagement through strategic account management and operational expertise.
Core Responsibilities:
 
Create and implement account management strategies that drive both transactional and non-transactional revenue growth.
 
Maintain ARC lists and integrate them with the company’s CRM systems.
 
Load and update airline agreements within the member portal.
 
Generate and share contract/ticketing guidelines with partner agencies.
 
Collaborate cross-functionally to promote best practices and improve overall performance.
 
Utilize various software applications to manage and interpret large datasets.
 
Process both domestic and international PNRs, including complex ticket exchanges and supplementary airline services.
 
Requirements
 
Verified experience of 5+ years as a Corporate Travel Advisor.
 
Comprehensive travel agency background, with a focus on sales and/or operations.
 
Proven expertise in at least one GDS platform.
 
Proficiency in MS Office Suite, including Excel, PowerPoint, Word, and Outlook.
 
Demonstrated consultative sales abilities and excellent interpersonal communication skills.
 
Willingness to work extended hours as business demands.
 
Physical Requirements:
Primarily desk-based role, with reasonable accommodations available for individuals with disabilities.
Benefits
 
Competitive base salary ($55,000 - $65,000).
 
Extensive benefits package including medical, dental, and vision coverage.
 
401K match and paid time off (PTO).
 
Opportunities for ongoing professional development.
 
Equal Employment Opportunity and Non-Discrimination Policy USA
Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. 
Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
 
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at  
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
 
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
 
State-Specific Information:
 
Rhode Island: We do not request or require salary history from applicants.
 
Connecticut: We provide wage range information upon request or before discussing compensation.
 
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
 
Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
 
Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.