Engineering Technology Engineering Support Ii Indirect

JOB DESCRIPTION

Job Description: Years of Experience: 0 to 6 years

Will be more of an Administrative role - Mchanical/technical experience a plus.

Be able to lift up to 50 lbs. 
Basic Computer Skills - Microsoft Office (Excel, Word, Outlook, PowerPoint) 
General mechanical and electrical aptitude a definite plus.

Perform tasks for field returned parts and warranty requests. 
Request parts from Warehouse. Collect parts and move to different evaluation areas in the plant.
 - Enter part return information into computer applications. Fill out and print tracking sheets for each part. 
- Perform basic condition evaluations of returned parts. 
- Track status, location and condition of returned parts. 
- Generate weekly reports on returned parts received, in process, and completed. 
- Create customer failure reports by editing and formatting completed engineering analysis information. 
- Effectively communicate with engineers and product service personnel as needed to ensure analysis status are updated and progressing. 
- Assist in creating Asset Records, Material Return, and RMA records for returned parts and warranty claims.
Additional Sills: