Director, Product Management

JOB DESCRIPTION

Product & Delivery Strategy
 
Define and evolve the enterprise IT product management and delivery strategy in alignment with Express Employment International’s business objectives and IT strategy
 
Ensure product direction, delivery practices, and quality standards operate as an integrated system rather than isolated function
 
Translate business strategy into a coherent portfolio of product investments, delivery priorities, and improvement initiatives
 
Leadership of Manager
?
Led Teams
 
Provide direct leadership and coaching to the Managers of Delivery Methods, Product Ownership, and Quality Assurance, setting clear expectations, outcomes, and accountability.
 
Establish consistent leadership rhythms, performance expectations, and development paths across all three functions
 
Foster a culture of collaboration, servant leadership, and continuous improvement across teams
 
Product Ownership & Value Management
 
Ensure strong, consistent product ownership practices across the portfolio, including clear product vision, prioritization, and stakeholder alignment
 
Partner with business and IT leaders to guide roadmap development, investment trade
?
offs, and value realization
 
Hold product teams accountable for delivering outcomes that support enterprise strategy and operational excellence
Delivery Methods & Execution Excellence
 
Oversee delivery methods and Agile practices to ensure teams have the structure, coaching, and support needed to deliver predictably and sustainably
 
Ensure delivery methods scale appropriately across multiple teams while remaining pragmatic and business
?
focused
 
Identify systemic delivery impediments and partner with IT leadership to remove organizational barriers
 
Quality Assurance & Engineering Enablement
 
Provide executive oversight of Quality Assurance practices to ensure quality is built into delivery rather than inspected at the end
 
Promote modern QA approaches, including early testing, automation, and close collaboration with delivery teams
 
Ensure quality metrics are meaningful, transparent, and used to drive continuous improvement 
 
Governance, Metrics & Stakeholder Engagement
 
Establish and maintain portfolio
?
level metrics and insights that provide visibility into product value, delivery health, and quality outcomes
 
Communicate clearly with executive and senior stakeholders on progress, risks, and opportunities
 
EDUCATION 
& EXPERIENCE QUALIFICATIONS
 
 
Bachelor’s degree in Information Technology, Business, or a related field, or equivalent experience required 
 
10+ years of experience in product management, technology delivery, or related IT leadership roles