Customer Service I Openings

JOB DESCRIPTION

 
For further inquiries regarding the following opportunity, please contact one of our Talent Specialists:
 Vishal at 224 507 1278
 Lavanya at 224 369 0873
 Yash at 224 507 1279
 
 Title:  Customer Service I - (2 Openings)
 Location: Springfield, OH
 Duration: 12 Months
 
  
 
Hours: Sunday - Thursday 5pm- 1:30am
 
  
 
Job Description :
 
 
This position works primarily in LN (Baan upgrade) to process Sales Orders clearing all fatals/issues.  
 
This position works with Engineering/Supply Chain/IT to resolve the errors.  
 
Updates will be made to lineset and non-lineset orders enabling us to send correct EDI requirements to Suppliers.  
 
May be required to process the same order multiple times to clear errors.
 
Other systems include but not limited to CVT/EOFF/PBA/Pharos/CDMS/Flexis.  
 
Extensive training will be provided. Detail oriented candidates only. ERP-LN experience preferred.
 
Computer experience and Customer Service experience is the main thing. Big Plus excel, ERP LN/Baan, Power Point.
 
 
 
  
 
About us:
 
DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.
 
  
 
 
DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.