Corporate Quality Assurance Manager

JOB DESCRIPTION

Position: Corporate Quality ManagerLocation: Lisle, IL. Hybrid + ~25% travelDuration: Permanent / Direct HireAnnual Salary Expectation: $150-175k range based on experience. Plus a 15% annual performance- based bonus)Start Date: 2-3 weeks after offer (ideally early June) Requirements:BS in Chemistry or Chemical Engineering10+ years in the steel, coal mining, coal processing/testing or related industryStrong knowledge of ISO 9000, ASTM standards, SPC, Six Sigma, and proven track record in improving quality programsExcellent verbal and written communication, analytical, problem-solving, and decision-making skillsProficient in Microsoft Platforms, knowledge of metallurgical coal and coke, and foundry cokeAbility to work independently and collaboratively, manage tight deadlines, and demonstrate professionalism and a dedicated work ethic.Day-to-Day:In this role, you'll manage quality programs, ensuring product quality meets customer expectations. You'll lead plant Quality Managers, coordinate with customers to resolve quality issues, and facilitate regular meetings. Your day-to-day tasks include implementing quality audits, analyzing data to drive continuous improvement, and overseeing laboratory compliance. You'll also identify training needs, develop quality procedures, and ensure third-party labs adhere to ASTM standards. Essentially, you'll act as the corporate gatekeeper for all coal and coke quality-related matters, driving excellence in quality practices across the organization.Quality Management & Improvement:Manage the corporate SCE plan with VP Commercial Operations to enhance product quality and reduce costs.Lead and develop plant Quality Managers for optimal coal blend and coke quality.Implement quality audits, corrective action systems, and support all quality-related processes and procedures.Customer Coordination & Compliance:Resolve coal and coke quality issues with customers and facilitate regular customer meetings.Monitor coke quality per customer contract parameters and ensure third-party labs adhere to ASTM standards.Data Analysis & Continuous Improvement:Archive and analyze coal and coke quality data for future optimization.Utilize SPC to monitor and improve processes and drive continuous improvement initiatives based on quality metrics.Training & Development:Identify training needs for Operations & Maintenance on quality matters.Coordinate staff to develop comprehensive quality procedures and work instructions.Oversight & Reporting:Oversee laboratory scorecard, audits, and compliance.Act as the corporate gatekeeper for all coal and coke quality issues, ensuring material contamination prevention and leading root cause investigations.