Appraisal Coordinator

JOB DESCRIPTION

About JMAC Lending:
With over 25 years of experience, JMAC Lending has been dedicated to enhancing the client experience through our cutting-edge products, outstanding service, and unwavering support. We are committed to empowering our partners and driving business growth together. Our culture is centered around exceeding current market options, making us the preferred lender for our clients. Our team boasts impressive credentials and engages in continuous learning, ensuring a perfect blend of knowledge and expertise. Built on a foundation of ethical integrity, our company efficiently and skillfully delivers competitive product pricing for both wholesale and correspondent lending, prioritizing our clients' needs.
The Opportunity:
Coordinates the appraisal functions and maintains the internal/external pipeline on behalf of the JMAC appraisal department. Responsible for placing appraisal orders with approved AMC and fee panel, reviewing appraisal reports in accordance to JMAC’s, FHA’s, investor’s, and USPAP guidelines upon receipt, supporting sales teams and operations with appraisal issues and negotiating turn times with appraisers and vendors and guarantee quality reports completed by appraiser.
This is a Full-Time opportunity offering competitive pay ranging from $20-$23 per hour.
Key Responsibilities:
 
Validate Appraisal order is the correct form and fees
 
Manage Appraisal Mailbox and phone calls regarding order assignments in a timely manner to ensure an efficient appraisal order process is maintained
 
Request Appraisal Revisions by client or underwriter
 
Request Appraisal Rebuttals by client and notify underwriter
 
Review requested appraisal changes have been completed
 
Charge and/or refund credit cards through Authorize.net and record in LOS system
 
Order Field Reviews for QC
 
Order VA appraisals
 
 
Validate compliance have been met prior to appraisal charge
 
Upload appraisal invoices to LOS system
 
Validate increase appraisal fees for change of circumstance
 
 
Upload AIR receipt (SureReceipts) to confirm electronic delivery to borrower
 
Mail Appraisal for unconfirmed receipt and Upload Mail Letter
 
Upload completed appraisal orders to LOS system and alert underwriter for review
 
Upload and complete information for SSRS/FHA EAD for each appraisal order
 
Create and troubleshoot client log-ins
Train clients on how to utilize Mercury platform
 
Manage Appraisal Transfers
 
Resolve issues with appraisers and clients in a timely manner to ensure continued customer satisfaction
 
Requirements
 
Preferred candidates will have 3-4 years of experience in an appraisal role or a recent background in mortgage operations.
 
Strong familiarity with JMAC, FHA standards, investor requirements, and USPAP guidelines is essential.
 
We are looking for individuals who are self-motivated, enthusiastic, and can thrive with minimal supervision.
 
A collaborative mindset is key, as teamwork is integral to our success.
 
You should exhibit excellent organizational skills, with a keen eye for accuracy and detail.
 
Proficiency in data entry is required.
 
Exceptional oral and written communication abilities are a must.
 
A professional and courteous phone demeanor is essential for engaging with clients and colleagues.
 
Benefits
 
Comprehensive Health Care Package (Medical, Dental & Vision)
 
Life Insurance Options (Basic, Voluntary & AD&D)
 
Generous Paid Time Off (Vacation & Holidays)
 
Retirement Savings Plan (401k)
 
Short-Term & Long-Term Disability Coverage
 
Family Leave Benefits
 
Wellness Support Resources
 
JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.
DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.